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Re: HELP - Texmacs app launches blank and freezes


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  • From: Ibrahima Fall <address@hidden>
  • To: <address@hidden>
  • Cc: texmacs-users <address@hidden>
  • Subject: Re: HELP - Texmacs app launches blank and freezes
  • Date: Mon, 21 Sep 2020 20:26:01 +0000

Hi Nicolas,
- Uninstall Texmacs
- remove the Texmacs folder located in C:\Users\XXXX\AppData\Roaming\TeXmacs
- Re install Texmacs.

best regards

Le lun. 21 sept. 2020 à 20:14, <address@hidden> a écrit :
Dear users,

Since 1h ago, my Texmacs app launches with only a white screen (no menu) and does not display the content of the document. You cannot interact with the app, wherever you click (not even close it).
Screenshot :
Screenshot texmacs-min.jpg  

I did not change anything to my PC : the app just began to display a blank screen everytime at launch.
I tried :
- forcing closure with task manager (only way to close the app once it is launched)
- rebooting the PC
- uninstalling and reinstalling (version 1.99.13 and 1.99.12 of Texmacs)

I have no clue how to bring it back !!
I am a student in prépa (france) who cannot write because of a disability : I need this app everyday to note down my lessons and do my exams... I cannot work without it.


Does someone have any idea how to help ? I have run out of options...

Thank you for your help, or even your attempts for help, I will greatly appreciate it.
Nicolas.

JPEG image




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