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Re: HELP - Texmacs app launches blank and freezes


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  • From: Frank <address@hidden>
  • To: Ibrahima Fall <address@hidden>, <address@hidden>
  • Cc: texmacs-users <address@hidden>
  • Subject: Re: HELP - Texmacs app launches blank and freezes
  • Date: Mon, 21 Sep 2020 20:30:24 +0000

Hi,

I guess that it is better to first clean the cache by running texmacs with
command line argument --delete-cache

Best,
Frank

于 September 21, 2020 8:26:01 PM UTC, Ibrahima Fall <address@hidden> 写到:
>Hi Nicolas,
>- Uninstall Texmacs
>- remove the Texmacs folder located in
>C:\Users\XXXX\AppData\Roaming\TeXmacs
>- Re install Texmacs.
>
>best regards
>
>Le lun. 21 sept. 2020 à 20:14,
><address@hidden>
>a écrit :
>
>> Dear users,
>>
>> Since 1h ago, my Texmacs app launches with only a white screen (no
>menu)
>> and does not display the content of the document. You cannot interact
>with
>> the app, wherever you click (not even close it).
>> Screenshot :
>> [image: Screenshot texmacs-min.jpg]
>>
>> I did not change anything to my PC : the app just began to display a
>blank
>> screen everytime at launch.
>> I tried :
>> - forcing closure with task manager (only way to close the app once
>it is
>> launched)
>> - rebooting the PC
>> - uninstalling and reinstalling (version 1.99.13 and 1.99.12 of
>Texmacs)
>>
>> I have no clue how to bring it back !!
>> I am a student in prépa (france) who cannot write because of a
>disability
>> : I need this app everyday to note down my lessons and do my exams...
>I
>> cannot work without it.
>>
>>
>> Does someone have any idea how to help ? I have run out of options...
>>
>> Thank you for your help, or even your attempts for help, I will
>> greatly appreciate it.
>> Nicolas.
>>

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